Kinetic Snaps

FAQ

Frequently Asked Question

Easy Documentation How To

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General Information

Kinetic Snaps is an innovative mobile app that allows users to create and view augmented reality experiences using their own photos and videos. It's designed to bring static images to life by overlaying AR videos, enhancing the way you share and view memories.

Users can upload a video and select a frame or upload a photo to serve as the target image. The app then generates a QR code that, when scanned, overlays the uploaded video onto the printed photo through the viewer's mobile device, providing a unique augmented reality experience.

Getting Started

Kinetic Snaps can be downloaded from the App Store for iOS devices. Just search for "Kinetic Snaps," and click 'Install' to begin downloading. Once installed, open the app and follow the on-screen instructions to get started. Android users can view content created by Kinetic Snaps but cannot create content of their own at this time.

Kinetic Snaps offers a 7 day free trial, which is perfect for trying out the app and creating simple AR experiences. Beyond 7 days will incure our monthly fee. If you no longer wish to pay for the experience, simply unsubscribe. Your printed KSnaps will still be photos.

Usage Specifics

Start by selecting a video from your gallery or capture a new one directly through the app. Choose a frame from the video to use as a target image or upload a separate image. Adjust and edit your video or image as needed, then generate a QR code that links them together. Print the target image on any sort of flat medium along with the QR code alongside it for scanning.

The app supports common video formats such as MP4 and image formats like JPEG and PNG. Ensure your files are not larger than the size limits specified in the app for optimal performance.

Technical Issues

Ensure your device meets the app’s minimum requirements and that you have the latest version installed. Restart the app or your device, and try again. If issues persist, contact our support team for assistance at [email protected]

Kinetic Snaps is compatible with iOS devices running iOS 16.0 or later and Android devices running Android 11.0 or later.

Features and Functionalities

Yes, you can share your AR experiences directly from Kinetic Snaps to social media platforms. The app provides options to share via links, directly to social networks, or as embeddable content on websites.

After creating your AR content, the app generates a QR code that you print along with your target image. When this QR code is scanned using Kinetic Snaps, it triggers the AR experience, overlaying your video on the target image through the app.

Privacy and Security

Kinetic Snaps collects only essential data required to operate the app, such as user registration information, file uploads, and usage data. We do not sell your data to third parties.

We implement robust security measures to protect your data. Users have full control over their privacy by only sharing their photos and QR codes with their personal audience.

Support and Feedback

For support, please email us at [email protected] or visit the Contact section of our website to submit a support ticket.

We love hearing from our users! Please send your feedback and feature suggestions to [email protected]